European Academy of CME LTD is committed to maintaining your confidence and
trust with respect to your privacy. This privacy policy explains how we
collect, use and share your personal information.
About our privacy policy
This privacy policy applies to our websites, and other services, including
programs and events, that refer or link to this privacy policy (each, a
"Service"). This policy may be supplemented by additional privacy
statements, terms or notices provided to you. The European Academy of CME
LTD company that owns or administers the Service, as identified therein, is
the primary controller of your personal information provided to, or
collected by or for, the Service.
Information we collect
We collect information about you in one way: directly from your input.
Information you provide to us
The types of personal information that we collect directly from you depends
on the content and features of the Service you use and how you otherwise
interact with us and may include:
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Contact details, such as your name, email address, postal address, and
phone number;
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Account login credentials, such as usernames and passwords, password
hints and similar security information;
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Content that you upload and share or store in your account, such as
annotations, comments, contributions and replies;
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Information that you communicate to us, such as questions or
information you send to customer support;
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Data that you provide to us as part of interacting with the Service,
such as your favourites and search queries; and/or
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Communications preferences, such as your preferred language and the
frequency, type and format of the alerts you sign up to receive.
We collect this data through our servers and the use of cookies and other
technologies. You can control cookies through your browser's settings and
other tools. However, if you choose to block certain cookies, you may not
be able to register, login, or access certain parts or make full use of the
Service.
How we use your information
We are committed to delivering a relevant and useful experience to you.
Depending on how you interact with us and the Service, we use your personal
information to:
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Provide, activate and manage your access to and use of the Service;
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Process and fulfil a request, order, download, subscription or other
transaction;
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Offer you customized content and other personalization to make the
Service more efficient for you and more relevant to your interests and
geography;
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Enhance and improve the Service, such as add new content and features;
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Notify you about changes, updates and other announcements related to
the Service;
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Deliver targeted advertisements, promotional messages, and other
information related to the Service and to your interests;
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Provide technical, product and other support and help to keep the
Service working, safe and secure; and/or
We may also use your personal information to:
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Respond to your requests, inquiries, comments or concerns;
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Invite you to submit Feedback on our programs;
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Provide you with relevant promotional messages and other information
about products, events and services of ours, our group companies and
third parties such as societies and sponsors;
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Enhance and improve our products, events and services and develop new
ones; and/or
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Comply with our legal obligations, resolve disputes and enforce our
agreements.
Sharing of your information
We share your personal information in the following ways and contexts.
Your institution
If you access the Service through a subscription administered by your
institution, your personal information and certain usage data gathered
through the Service, such as the number of items you downloaded, any items
you accessed, and test scores, may be accessed by or shared with the
administrators authorized by your institution for the purposes of usage
analysis, subscription management, course management and testing and
remediation. If your institution is a corporation or other business entity,
additional usage data, such as the types of records you viewed and the
number of searches you ran, also may be shared for the purposes of cost
attribution and departmental budgeting.
We may also disclose to your institution or other third parties
non-personally identifiable information, such as anonymous usage data
reports and aggregated information, subject to any applicable legal or
contractual obligations.
Our group companies and service providers
Depending on the Service provided, we share your personal information with
our:
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Affiliates, trading names and divisions within the European Academy of
CME LTD group of companies and/or
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Suppliers and service providers, including editors, reviewers, payment
processors, customer support, email service providers, event venues and
service providers, mailing houses, shipping agents and IT service
providers;
to process the information as necessary to provide the Service, complete a
transaction or fulfil your request or otherwise on our behalf based on our
instructions and in compliance with this privacy policy and any other
appropriate confidentiality and security measures.
Your choices
We may also share your personal information with our group companies and
with sponsors, joint venture partners and other third parties, including
entities for which we are acting as an agent, licensee, application host or
publisher, such as societies, that wish to send you information about their
products and services that may be of interest to you as determined by your
choices in managing your communications preferences and other settings.
The Service may let you post and share personal information, comments,
messages, materials and other content. Any such information that you
disclose publicly or in discussion fora in the Service may be collected and
used by others, may be indexed by search engines, and might not be able to
be removed. Please be careful when disclosing personal information in these
public areas.
Legal reasons
We also will disclose your personal information if we have a good faith
belief that such disclosure is necessary to:
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meet any applicable law, regulation, legal process or other legal
obligation;
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detect, investigate and help prevent security, fraud or technical
issues; and/or
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protect the rights, property or safety of European Academy of CME LTD,
our users, employees or others;
and as part of a corporate transaction, such as a transfer of assets to or
an acquisition by or merger with another company.
Your personal account
We will share your usage activity, preferences and other information
amongst these and related European Academy of CME LTD services, to help you
improve your productivity. For example, we may recommend better content for
you based on your library content, and we may present you a better tailored
content feed based on your personal account.
Administrator data
If you are an administrator of an institution with a subscription to a
Service, we will use your details to communicate with you about your
institution's subscription and related services. If you supply us contact
information of your colleagues, we may include a reference to you when we
contact those individuals with communications about the Service.
Your communications preferences
You can customize and manage your communications preferences and other
settings when you register with the Service, by updating your account
features and preferences, by using the "opt-in/out" or
subscribe/unsubscribe mechanisms or other means provided within the
communications that you receive from us or by contacting us. We reserve the
right to notify you of changes or updates to the Service whenever
necessary.
Accessing and updating your information
The Service may allow registered users to directly access their account
information and make corrections or updates at any time.
Keeping such information up to date is solely the responsibility of the
user. Registered users may also close their account directly through the
Service or by contacting the Service's customer support.
You have the right under European and certain other privacy and data
protection laws, as may be applicable, to request free of charge:
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Access to and correction and deletion of your personal information;
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Restriction of our processing of your personal information, or to
object to our processing; and/or
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Portability of your personal information.
If you wish to exercise any of these rights, please contact us through the
contact address provided below. We will respond to your request consistent
with applicable laws. To protect your privacy and security, we may require
you to verify your identity.
Data retention
We retain your personal information for as long as necessary to provide the
Service and fulfil the transactions you have requested, or for other
essential purposes such as complying with our legal obligations,
maintaining business and financial records, resolving disputes, maintaining
security, detecting and preventing fraud and abuse, and enforcing our
agreements.
Data security
We take precautions to safeguard your personal information against loss,
theft and misuse and unauthorized access, disclosure, alteration and
destruction through the use of appropriate technical and organizational
measures.
Locations of processing
Your personal information may be stored and processed in your region or
another country where European Academy of CME LTD companies and their
service providers maintain servers and facilities, including Australia,
France, Germany, India, Ireland, the Netherlands, the Philippines,
Singapore, the United Kingdom, and the United States.
We take steps, including through contracts, to ensure that the information
continues to be protected wherever it is located in a manner consistent
with the standards of protection required under applicable law. Where
personal information is transferred from the European Economic Area ("EEA")
or Switzerland to a country that has not received an adequacy decision by
the European Commission, we rely on appropriate safeguards such as the
European Commission-approved Standard Contractual Clauses and Privacy
Shield Frameworks to transfer the data.
Grounds for processing
When we collect from you any personal information within the scope of
European data protection laws, we do so:
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where necessary to provide the Service, fulfil a transaction or
otherwise perform a contract with you or at your request prior to
entering into a contract;
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where necessary for our compliance with applicable law or other legal
obligation;
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where necessary for the performance of a task carried out in the public
interest;
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where applicable, with your consent; and/or
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as necessary to operate our business, protect the security of our
systems, customers and users, detect or prevent fraud, or fulfil our
other legitimate interests as described in the sections above, except
where our interests are overridden by your privacy rights.
Where we rely on your consent to process personal information, you have the
right to withdraw your consent at any time, and where we rely on legitimate
interests, you may have the right to object to our processing.
Changes
We will update this privacy policy from time to time. Any changes will be
posted on this page with an updated revision date. If we make any material
changes, we will provide notice through the Service or by other means.
Contact
If you have any questions, comments, complaints or requests regarding this
privacy policy or our processing of your information, please contact:
info@eacme.co.uk
You also may lodge a complaint with the data protection authority in the
applicable jurisdiction.
The data protection representative for our businesses that are processing
personal data within the scope of European data protection laws and located
outside of the EEA and Switzerland is European Academy of CME LTD Limited.
You can contact European Academy of CME LTD Limited through the contact
details provided above.
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